PixveilPrivacy Policy
Pixveil exists to keep private things private, and that starts with how the app itself treats you. This page explains what is collected, why, who receives it and what you can do about it.
Last updated: 10 November 2026
In short
- Your photos and videos never leave your device. Detection and editing run on your iPhone or iPad using Apple's on-device frameworks. We cannot see them, and they are not uploaded anywhere.
- No account, no name, no e-mail. You can use every feature of Pixveil without telling us who you are.
- No ads and no ad tracking. We do not use the advertising identifier, we do not track you across other apps or websites, and we do not sell or share personal data for advertising.
- Anonymous diagnostics only. To find bugs and understand which features are used, the app sends anonymous usage events and crash reports to Google Firebase. They never include your images, the text found in them or anything you type.
- Purchases go through Apple. If you subscribe to Pixveil Pro, Apple handles the payment. RevenueCat receives an anonymous ID and your purchase status so your subscription can be verified and restored.
1. Who we are
Pixveil is an iOS and iPadOS app published by its independent developer under the appidiso name (“Pixveil”, “we”, “us”). We are the data controller for the processing described here, both for the app and for this website, pixveil.appidiso.com.
For any question or request about your data, write to pixveil@appidiso.com or use the contact form.
2. Your photos, videos and what is in them
When you open a photo or video in Pixveil, the app looks for faces, license plates and text such as phone numbers, IBANs, e-mail addresses, ID and card numbers, addresses, QR codes and barcodes. This analysis is done entirely on your device with Apple's Vision and related frameworks. The results are used only to show you suggestions in the editor.
- Not uploaded. Images, videos, detected areas and recognised text are never sent to us, to Firebase, to RevenueCat or to any other server.
- No identification. Face detection only finds where a face is in the picture so it can be covered. Pixveil does not recognise who a person is and does not create or store face prints or other biometric identifiers.
- Only what you pick. You choose photos and videos through the system picker, so Pixveil only receives the items you select. It asks for permission to add finished photos and videos to your library, and for the camera only if you decide to take a new photo. You can change these permissions at any time in the iOS Settings app.
- Shared from other apps. When you send an image to Pixveil from the share sheet, it is passed to the app through a private container on your device and opened in the editor.
- Drafts stay local. Video projects and drafts are stored in the app's private storage on your device so you can continue later. You can delete them in Settings → Video drafts; deleting the app removes them as well.
- Metadata. If you turn on location and device data removal, Pixveil strips that information from the file it saves. This happens on your device.
3. What the app collects
Apart from the on-device processing above, the app collects a small amount of data that is not linked to your identity.
| Data | Examples | Purpose | Legal basis |
|---|---|---|---|
| Usage events | App opened, onboarding finished, a photo was imported, a scan or export started or finished, which screen was viewed, which premium feature was requested, whether Pro is active | Understanding which features are used and where people get stuck, so we can improve the app | Legitimate interest in improving the app |
| Crash and performance data | Crash logs and stack traces, timing of operations such as scans and exports, device model, OS and app version, free memory and disk space, a random installation ID | Finding and fixing crashes, bugs and slow parts of the app | Legitimate interest in a secure, working app |
| Purchase data | A random RevenueCat user ID, the products you bought, transaction IDs and dates, subscription status, App Store country | Unlocking Pixveil Pro, verifying and restoring purchases, handling renewals and cancellations | Performance of the contract with you |
| Technical connection data | IP address (used by the providers to deliver data and to derive an approximate country), device language | Delivering the services above and preventing abuse | Legitimate interest |
What we do not collect: your images, videos or anything inside them; your name, e-mail address, phone number or contacts; your precise location; your advertising identifier; browsing history; or any information from other apps. Pixveil does not ask for App Tracking Transparency permission because it does not track you.
4. Service providers
We use a few providers to run the app. They process data on our behalf, under contracts that limit how they may use it.
- Google Firebase (Google LLC / Google Ireland Ltd.): Analytics, Crashlytics and Performance Monitoring for the usage, crash and performance data above. See Firebase privacy and security.
- RevenueCat, Inc.: subscription management for Pixveil Pro. See RevenueCat's privacy policy.
- Apple Inc.: App Store distribution, payments, refunds and subscription management. Apple processes your payment and account data under Apple's privacy policy; we never receive your card details or Apple ID.
- Cloudflare, Inc.: hosting of this website and delivery of contact-form messages (see section 5).
- Google (Gmail): the mailbox in which we receive and answer support e-mails.
Some of these providers are based in, or store data in, the United States and other countries outside Türkiye and the European Economic Area. Where that happens, transfers rely on the safeguards the providers offer, such as the EU Standard Contractual Clauses and the EU–US Data Privacy Framework, and, for users in Türkiye, the transfer rules of the Personal Data Protection Law No. 6698 (KVKK). We do not sell personal data, and we do not share it with anyone for advertising.
5. This website and the contact form
This website does not use cookies, analytics, advertising or any third-party scripts or fonts. Like any web server, Cloudflare processes your IP address and basic request information (such as the page requested, browser type and time) to deliver the site and protect it from abuse; short-lived technical logs may be kept for troubleshooting.
If you use the contact form, we receive the name (optional), e-mail address, topic and message you enter, together with the country your request came from as reported by Cloudflare. The message is delivered to our support mailbox by e-mail; it is not stored in a database on the website. We use it only to reply to you and to handle your request. The same applies if you e-mail pixveil@appidiso.com directly, or use “Email the developer” in the app, in which case we also see whatever your e-mail app sends, such as your address and any attachments.
Please do not send us photos or documents containing other people's personal data unless it is needed to solve your problem.
6. How long we keep data
- Photos, videos and drafts: only on your device, until you delete them or the app.
- Usage events: no longer than 14 months, then deleted by Firebase automatically.
- Crash reports: up to 90 days.
- Purchase data: as long as needed to provide your subscription and to meet accounting and tax obligations.
- Support messages: as long as needed to answer you, and in any case no longer than two years after the conversation ends, unless we need them to establish or defend a legal claim.
7. Security
Keeping your media on your device is the strongest protection we can offer: what is never uploaded cannot leak from our side. Data sent to our providers travels over encrypted connections. No method of transmission or storage is completely secure, but we limit what is collected to the minimum described here.
8. Your rights
Depending on where you live, including under the GDPR in the EU, EEA and UK and under Article 11 of the KVKK in Türkiye, you have the right to:
- learn whether we process data about you and get a copy of it;
- ask us to correct or complete it;
- ask us to delete it, or to restrict how we use it;
- object to processing based on legitimate interest;
- receive your data in a portable format where applicable;
- learn which third parties received it, at home or abroad;
- claim compensation for damage caused by unlawful processing; and
- complain to your data protection authority (in Türkiye, the Personal Data Protection Authority, KVKK).
Because the app's diagnostics are not linked to your name or e-mail, we can usually only find them if you give us an identifier. To make a request, write to pixveil@appidiso.com. We reply free of charge within 30 days. You can stop all collection at any time by deleting the app; subscriptions are managed and cancelled in your Apple account.
9. Children
Pixveil is a general audience utility and is not directed at children under 13 (or the minimum age in your country). It does not knowingly collect personal data from children, and it does not ask anyone for their name, age or contact details. If you believe a child has sent us personal information, for example through the contact form, please contact us and we will delete it.
10. Changes to this policy
If the way Pixveil handles data changes, we will update this page and change the date at the top. If a change is significant, for example a new kind of data being collected, we will also let you know in the app before it takes effect.
11. Contact
Pixveil · appidiso
E-mail: pixveil@appidiso.com
Contact form: pixveil.appidiso.com/contact